This page explains how to request deletion of your Behold Community mobile app account and associated personal information.
Deleting the Behold Community app from your phone does not delete your account.
Request Deletion in the App
To initiate account deletion from the Behold Community app:
- Sign in to your account.
- Open your profile or account menu.
- Select Settings or Account Settings.
- Select Delete Account.
- Review the deletion information and confirm your request.
If the in-app option is unavailable or you cannot access your account, use the deletion request form on this page.
Account Deletion Request Form
Please provide:
- Full name
- Email address associated with the account
- Telephone number, if associated with the account
- Request type: “Delete my account and associated data”
- Any additional information needed to locate the account
Do not submit passwords, payment-card details, or detailed medical information through this form.
What Happens Next
After receiving your request:
- We will locate the account associated with the information provided.
- We may send a verification message to the email address or telephone number already associated with the account.
- After verification, we will begin deleting the account and associated personal information.
- We normally complete verified requests within 30 days.
- We will notify you when the request has been completed or if additional information is required.
Information That Will Be Deleted
Subject to legal retention requirements, account deletion includes:
- Account and profile information
- App authentication and account identifiers
- Community posts, comments, reactions, and uploaded content associated with the account
- Course enrollment and progress information
- App preferences and notification associations
- Push-notification subscription and device-token associations
- Support goals, wellness preferences, and optional App check-in information
- Other personal information associated exclusively with the App account
Deletion is permanent and may prevent you from accessing community content, courses, events, and member services.
Information We May Retain
We may retain limited information where reasonably necessary to:
- Comply with tax, health, insurance, accounting, or other legal obligations
- Maintain consent, transaction, or contractual records
- Protect the safety and rights of members
- Detect or prevent fraud, abuse, or security incidents
- Resolve disputes
- Enforce agreements
- Establish, exercise, or defend legal claims
Any retained information will be restricted to the required purpose and deleted when the applicable retention period ends.
Aggregated or de-identified information that can no longer reasonably identify you may also be retained.
Retreat and Medical Records
Deleting your community account may not permit the immediate deletion of every retreat, transaction, screening, or medical record.
Certain records may need to be retained for legally required periods or for safety, insurance, contractual, or legal purposes. These records will not be used to maintain an active community account and will remain restricted to the permitted purpose.
Canceling a Deletion Request
Contact us immediately if you submitted a deletion request by mistake.
If deletion has not yet been completed, we may be able to cancel the request. Once deletion has been completed, the account and associated data may not be recoverable.
Contact Us
For assistance with account deletion:
Behold Retreats
11459 S 123rd Ave.
Papillion, NE 68046
United States
Email: [email protected]
Telephone: +1 (719) 212-4050
For more information about our privacy practices, see the Behold Community Mobile App Privacy Policy: